FAQ

Question – How will I receive my Tots’ Tune Time Video?

Answer – You will receive your video immediately after your payment is processed as a download or able to play immediately as a rental.

Question – I haven’t used Vimeo before do I have to be a member to use the checkout payment system?

Answer– No you don’t have to be a member. Just follow the link to Tots’ Tune Time Vimeo on Demand page and make your purchase.

Question – What format will my video download be?

Answer– The majority of my videos are in Avi or mp4 formats and will play on most players. Whatever the format the Vimeo Video player will play your video.

Question – I would like to leave a “Tip” to help you with the future development of Tots’ Tune Time is this this possible? How do I do leave a Tip?

 Answer – Tips are greatly appreciated towards helping Tots’ Tune Time in its development. This is one way of helping this venture get off the ground if you don’t wish to rent or buy a video. You will find the “Tips” jar on my Vimeo totstunetime channel. Thank you.

Question– Will your new videos be more professional in appearance and better quality in audio & video?

 Answer – My aim is to constantly improve in all areas. My main concern at present is the poor quality in audio and video and the re-launch of Tots’ Tune Time is to raise funds to achieve this without having to raise capital investment.

Question – If I buy a video a particular now and you re-release the same video at a later date, will I receive the new version for free?

Answer– Yes you will. When we upload to videos to Vimeo if you subscribe to updates it will be announced that a new updated version is available. If you rent a video the new version will play directly from the Vimeo player. If you buy a video you will receive a new down load link.

Question – If I don’t like the video I purchased after I have downloaded it, can I have a refund?

Answer– If you have already downloaded the video link after your purchase we’re sorry but the answer is no. If you’ve purchased the wrong video in error and have not yet downloaded it then we will cancel that purchase for you and resend the correct link for the video you wish to buy.

Question – Can I view the video in its entirety before I purchase?

 Answer– At the moment no. We do endeavour to show 40 – 50% of the videos as clips on YouTube to give you good indication of the content. Other trailers are shortly due for release showing the full range of videos available.

Question – I would like to subscribe to Tots’ Tune Time, how can I do this?

 Answer– Please follow me by clicking the “Receive Updates” button on the Tots’ Tune Time Vimeo on-demand homepage.

Question – I would like to buy all your videos, is there a discount you can offer?

 Answer– Of course, please get in touch and we will do our best to give you a good discount.

Question – Do I have to buy your videos? I would prefer to rent.

 Answer– The choice is yours. You have a choice on the Tots’ Tune Time video on demand page to Rent or Buy.

Question – I would like to start my own Tots’ Tune Time preschool classes in my local area. Can I use the Tots’ Tune Time name and use your videos to do this?

 Answer– Please get in touch with us using the Contact form if you would like to discuss this opportunity.

Question – I would like to hold my own preschool classes. Can you offer any training to help me do this?

 Answer– Yes we can. Please get in touch using the Contact form to discuss this further.

Question – I love your videos but in my country your prices seem expensive, do you offer discounts?

 Answer– We do offer discounts. Please get in touch using the Contact form with your location.

Question – Why should I pay for your videos when I can download others for free?

 Answer– This is true, but Tots’ Tune Time videos are only available through Tots’ Tune Time and Vimeo on-demand. There are literally 1000’s of really well animated preschool aged videos on YouTube for example. The difference is our subjects are based around the preschool curriculum and not available anywhere else.

Question – Some of the tunes to the rhymes and songs you sing sound familiar?

 Answer– Yes I have used some easily recognised tunes in some of my songs and rhymes. These assist in the presentation and encourage the children to join in.

Question – I write my own childrens songs & rhymes can you offer any advice & help in having these published?

 Answer– Yes of course. It’s been a steep learning curve for Tots’ Tune Time to reach this point. If we can help anyone facing the same hurdles we have had to overcome (on a shoe string budget), I would be very happy to help.

Question – Is it possible to have a short message added to a particular video such as a message to a child or a Nursery School, for example, “Happy Birthday to Sam aged 3”?

 Answer– Of course but there will be an administration charge of £4.99 for this service, which can be purchased through PayPal. Please get in touch using the Contact form prior to placing your order or purchasing the video. Please allow 5 working days for this service. This service is only available on the Buy it now and not the Rental service.

A 24hr Extra Fast service can be purchased for £9.99. Please state your instructions and your message on the Contact form and I will get straight back to you with availability before you buy your video.

Question – Can a short message delivered by Linda be added to the beginning / end of the video?

 Answer– Of course but there is an administration charge of £4.99 for this extra service, which can be purchased through PayPal.

Please get in touch using the Contact form prior to placing your order or purchasing the video. Please allow 5 working days for this service. This service is only available on the Buy it now and not the Rental service.

A 24hr Extra Fast service can be purchased for £9.99. Please place your instructions on the Contact form and we will get straight back to you on availability before you buy your video.

Question – Do you still host your own preschool classes in Stratford upon Avon?

Answer– I still host my classes 1 morning per week at a local nursery.

Question – Would you host a class for our Nursery school?

 Answer– Yes but this service is only available in the UK at the moment. Costs are dependent on location. Please get in touch using the contact form with all the details.

Question – I would like to purchase some of the props & puppets you use in your videos? How do I do this?

 Answer– My props and puppets have been added to and replaced over the years. I can source any of the puppets and props in my videos for you, or recommend outlets where you can purchase direct. Please get in touch using the contact form with your requirements.

Please note: The gloves used in my counting games videos, which are due to be released fairly soon, are only available through Tots’ Tune Time. Please get in touch using the contact form for further information.

Question – My native tongue is not the English language; will you be releasing your videos in other languages?

Answer– Yes we hope to release videos in other languages as part of our development plan in the future. Please follow Tots’ Tune Time for updates or get in touch using the Contact form with any specific requirements, requests.

Question – I would like to sell, or rent out Tots’ Tune Time preschool Videos in my country on your behalf, how can I do this? Can I make any money for myself by doing this?

 Answer– Yes. This has been part of the Tots’ Tune Time’s development plan. Please get in touch with your location in the World for details on how this would work.

Question – How many videos do you have now for release?

Answer– Tots’ Tune Time has approximately 25 videos available now.

Question – How many more videos do you have planned for release?

Answer– The number is about to grow rapidly from 25 available now, with the release of different compilations covering many subjects from Healthy Eating, Fitness, How to do Things, Events, The Seasons, Short Stories, What Animal am I, counting games……….the list of options continues to grow.

Question – What preschool educational subjects will you cover?

Answer– I try to cover relevant educational subjects from the preschool educational curriculum.

Question – Would you write a short rhyme or song for me, my nursery school, or for a child with a particular educational subject in mind?

Answer– Yes. Please get in touch using the Contact form with your requirements and I will get back to you with the cost of this service.

Question – In my country, Witches & Bonfire Night for example, are inappropriate and I would prefer that they were removed from my compilation. Is this possible?

Answer– Yes of course. My songs, stories and rhymes were originally written for UK preschool aged children, and subjects such as Halloween & Bonfire night are part of the British culture.

Tots’ Tune Time strives to make other cultures aware of the British heritage and our culture. If you wish to have any video removed from a compilation , then do please get in by touch using the Contact form with your requirements before you make your purchase.

Please note: The same applies to references to hunting, which are made for example in the compilation “What animal am I?”

Tots’ Tune Time does not condone hunting in anyway or form but understand that it’s a part of other cultures around the world and its reference is to create awareness.

Question – Are your videos on sale elsewhere by others?

Answer – No they shouldn’t be. It would be greatly appreciated if anyone identifying Tots’ Tune Time videos being sold from other sources to please get in touch using the Contact form to let me know. Thank you.

Question – Do you hold copyrights for your own material?

Answer– Yes all my work is copyrighted or is in the process of.

Question – I write music for this age group and would like to help in this area of your development, how can I do this?

Answer– Please do get in touch using the Contact form.

Question – Do you use Promotional codes? How do I get one? How do I use them?

Answer– Yes I do issue Promotional codes which range from 1% to 100% discounts on both Video Rental & to Buy. Please follow Tots’ Tune Time for updates on these. The simple details how to use the Promo code will be included with the promo code number.

Question – In your future development plan do you intend using animation in your videos?

Answer– Yes. Please follow Tots’ Tune Time for news on new releases.

Question– Who are the team members at Tots’ Tune Time?

Answer– Myself – Linda owner and presenter of Tots’ Tune Time.

Our illustrators (links to follow)

Video editing (link to follow)

Music (link to follow)

Question – Who are your illustrators? Can I have their contact details?

Answer– (links to follow)

Question – I don’t like the video I purchased anymore, can I have a refund?

Answer– Sorry the answer is no, once it’s been purchased and downloaded.

Question– I have seen your videos on sale cheaper elsewhere, why should I purchase yours?

Answer– Tots’ Tune Time videos are not available through any other outlet. Please get in touch if you are aware of any other outlets. Thank you.

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